Get Ready for a Huge Bill When Calling Your Insurance
No one wants to make a call to their insurance firm simply because we know that we are going to be on hold for hours upon hours, a lot of folk have had a bad experience with calling a company up that they have signed an agreement with.
I mean if you call up the sales department they will answer your call straight away because they simply do not want to miss out on business. But if you then try to ring the support team they will end up keeping you on hold forever.
Well what occurred to me was that I had to ring my insurance firm to sort out some incorrect details on my policy, so I sat down one afternoon and rang the number. I was quite shocked to be honest as it was sort of a premium rate numbers and when I called the sales line it was a free phone 0800 number.
Well after around 15 minutes I still had not managed to get through the automated service. Five minutes later I got through to the line, but no way was anyone going to answer. They literally kept me on hold playing me shocking music for around an hours and when the call was finally answered the issue was resolved within five minutes.
I was quite angry, I was really annoyed when my bill came through because I got slapped with a huge bill. I just could not bring myself to call them because I would of ended up getting slapped with another bill. Why are businesses during the economic downturn not offering 0800 numbers, because when I renew my policy I am going to find one that does.
For all your 0871 Numbers